Terms
By subscribing to our service, you agree to the following terms:
1) Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall The VA Console, its directors, employees, or agents be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
In no event shall The VA Console's total liability to you for all claims exceed the amount actually paid by you to The VA Console for the service during the three (3) months immediately preceding the event giving rise to such liability.
2) Refunds and Cancellations
All subscription payments are non-refundable, and no refunds or credits will be provided for partially used periods. If you decide The VA Console is not right for you, you may cancel your subscription at any time by navigating to the "Account" tab in your dashboard or by contacting our support team at support@thevaconsole.co.uk. Cancellation will take effect at the end of your current billing cycle, and you will continue to have access to the service until that time.
3) Data Storage and Backups
We do not provide a permanent data archiving service. Users are solely responsible for maintaining independent backup copies of any data, invoices, or content inputted into or generated through The VA Console. We strongly recommend exporting and storing critical records on a secure third-party platform, such as local computer storage, an external drive, or cloud storage like Dropbox, as a precaution against data loss.
4) Service Availability and Downtime
While we strive to maintain high availability and aim for 99% uptime, we do not guarantee that The VA Console will be uninterrupted or error-free 100% of the time. The service may occasionally be unavailable due to scheduled maintenance, updates, or unforeseen technical difficulties. In the unlikely event of significant downtime, we will work to restore service as quickly as possible. For technical updates or support inquiries, please contact us at support@thevaconsole.co.uk.
5) Intellectual Property
All rights, title, and interest in and to The VA Console (including all software, text, graphics, logos, and code) are and will remain the exclusive property of The VA Console and its licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the service for your internal business purposes, subject to these terms.
6) Acceptable Use
You agree not to use the service to: (a) violate any applicable laws or regulations; (b) infringe upon the intellectual property or privacy rights of others; (c) upload or transmit viruses, malware, or malicious code; or (d) attempt to gain unauthorized access to, disrupt, or reverse-engineer our systems or infrastructure. We reserve the right to suspend or terminate your access immediately if you violate these rules.
7) Changes to Terms and Pricing
We reserve the right, at our sole discretion, to modify or replace these terms or our subscription pricing at any time. If a revision is material, we will provide reasonable notice prior to any new terms taking effect. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.